Legal

Privacy Policy

How Signature Solution Services collects, uses, and protects your information.

Before you publish: this is placeholder legal text, not legal advice. Have an attorney review and finalize this page before it goes live — especially the sections on ID verification, video recording, and third-party services (DocuSign), since notary and eNotary work carries specific state-level disclosure requirements.

Last updated: July 22, 2026

1. Information We Collect

When you create an account, request a service, or start an eNotary session on this site, we may collect: your name, email address, phone number, mailing or meeting address, the type of document you need notarized, and payment information processed by our payment provider. We do not store full payment card numbers on our own servers.

2. Identity Verification & eNotary Sessions

Online eNotary sessions are conducted through DocuSign Notary. To complete a remote notarization, DocuSign may collect a copy of your government-issued ID, a live photo or video for identity verification, and an audio-video recording of the notarization session itself, which is retained as required by state notary law. Review DocuSign's Privacy Policy for details on how they handle this data.

3. How We Use Your Information

  • To schedule and fulfill notary, signing, and apostille service requests
  • To communicate with you about the status of a request
  • To verify your identity where required by law
  • To improve our services and website
  • To comply with recordkeeping obligations under state notary law

4. Sharing Your Information

We do not sell your personal information. We share information only with: the notary signing agent assigned to your request, DocuSign (for eNotary sessions), and service providers who help us operate the site (such as hosting and email delivery), each bound by their own confidentiality obligations.

5. Cookies

This site may use cookies for basic functionality, such as keeping you logged into the Client Portal. [List any analytics or marketing cookies here if you add tools like Google Analytics.]

6. Data Retention

Notary journal records and eNotary session recordings are retained for the period required by [your state] notary law. Account information is retained while your account remains active, or as needed to comply with legal obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [insert contact email], subject to our legal recordkeeping obligations as a notary service.

8. Contact Us

Questions about this policy can be sent to [insert contact email] or through our Contact page.